Return policy
We stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, please contact us promptly with your order details and supporting photos.
Custom, private-label, and bulk orders are generally non-returnable once production has started, unless otherwise agreed in writing.
Before requesting a return or refund, please review our full Refund & Return Policy for eligibility, conditions, and procedures.
For assistance, contact us at info@evermont-global.com
Shipping
We offer worldwide shipping for our products. Shipping times and costs may vary depending on your destination, order size, and selected shipping method.
For custom, private-label, and bulk orders, production and delivery timelines will be confirmed separately.
Please review our full Shipping Policy for detailed information on delivery times, shipping charges, customs, duties, and other conditions.
For assistance, contact us at info@evermont-global.com
Manufacturing
Every product is manufactured according to the specifications, materials, measurements, colors, and customization details agreed with the customer.
Please note that the final product may have slight variations in color, texture, finish, or appearance compared to product images due to photography, lighting, screen settings, and the natural characteristics of materials such as leather.
These minor variations are normal and do not affect the quality or agreed specifications of the product.