Shipping Policy

Last Updated: August 1, 2026

At Evermont Global, we manufacture and supply leather apparel and accessories to customers and businesses worldwide. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Worldwide Shipping

We offer shipping to customers and business buyers worldwide, subject to carrier availability and applicable import regulations.

Shipping options and costs may vary depending on the destination, order size, product type, and selected shipping method.

2. Order Processing

Orders are generally processed after payment and order details have been confirmed.

For standard products, processing times may vary depending on availability and order volume.

For private-label, custom-branded, made-to-order, or bulk manufacturing orders, production timelines will be communicated separately based on the agreed specifications and quantity.

Production time and shipping time are separate.

3. Shipping Times

Estimated delivery times depend on:

Destination country
Shipping method
Order size
Product availability
Customs clearance
Local delivery conditions
Carrier schedules

Any delivery timeframe provided by Evermont Global is an estimate and is not guaranteed unless expressly agreed in writing.

4. Shipping Charges

Shipping charges are calculated based on factors such as destination, package size, weight, quantity, and shipping method.

Where shipping charges are not included in the product price, the applicable shipping cost will be communicated during checkout or before order confirmation.

For B2B and bulk orders, shipping arrangements and costs may be agreed separately.

5. Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.

Unless expressly stated otherwise, these charges are the responsibility of the buyer.

Evermont Global is not responsible for delays caused by customs inspections, documentation requirements, import restrictions, or unpaid duties and taxes.

6. Shipping Address

Customers are responsible for providing accurate and complete shipping information.

If an order is returned, delayed, or delivered incorrectly due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

7. Delayed or Lost Shipments

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.

If your shipment appears to be delayed or lost, please contact us at the email address below. We will work with the relevant carrier to investigate the shipment where possible.

8. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product, including photographs, and contact us as soon as possible.

Claims relating to damaged goods may require photographs and other information to assist with investigation.